Capability Building

How Far to Insource AI: Drawing the Line Against Outsourcing

Insourcing is a means, not an objective. You do not need everything in house, and handing it all over causes its own problems. Two axes settle it: how often it changes, and how much your own operational knowledge matters. IPA found 85.5% of Japanese firms short of people to drive DX. Given that, here is how to decide what sits inside.