Public Sector

Communities That Survive a Staff Rotation

Communities run by public bodies and support facilities do not fade out for lack of enthusiasm. They fade out because the member list lives in one person's spreadsheet, events are one-offs, and staff rotate every two or three years. Using the Kanagawa startup hub SHIN-MINATOMIRAI as an example, here is how to design one that survives the handover — and what to watch when you charge for attendance.