From launching to managing and growing your community. Practical know-how you can act on.
Learn the value communities bring to businesses, the characteristics of successful communities, and the fundamentals of launching and managing a community from the ground up.
A systematic guide covering event planning, promotion, day-of operations, and post-event follow-up with actionable best practices.
How to design KPIs for community management, choose the right metrics, and use data to drive continuous improvement.
Practical strategies for planning, promoting, running, and following up on successful online events and webinars.
Five practical techniques to improve community member retention, from onboarding design to churn prediction and win-back strategies.
A balanced comparison of four community platforms by features, pricing, strengths, and weaknesses to help you choose the right one for your needs.
Three proven monetization models for building a sustainable community -- subscriptions, event-based pricing, and sponsorships -- with implementation steps and key considerations.
Learn how to design and operate a content program that sustains and grows member engagement within your community.
A practical guide covering the three hybrid event formats, staffing models, equipment requirements, and attendee experience design for both online and offline audiences.
A comprehensive checklist covering commonly overlooked preparation steps for launching a community, along with best practices for initial design.